last updated: 21/03/2023
Collection of Information
In order to use the DATEPALM website, we may require information from you in order to provide the best service possible. All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including email. Any information collected by DATEPALM is collected via correspondence from you or your company. This may be via the telephone, email, mail, fax or directly through our website.
Use of Collected Information
Any details collected from DATEPALM customers are required in order to provide you with our products and/or services, and a high level of customer service. Correspondence is recorded in order to provide service references, and to assist in our staff development.
Access to Collected Information
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us at firstname.lastname@example.org
If you purchase a product or service from us, we may request certain personally identifiable information from you. You may be required to provide contact information (such as name, phone number, email, and postal address) and financial information (such as credit card number, expiration date). We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.
Marketing and Communications
In certain circumstances the personal information we collect from you will be used in our marketing campaigns and for the purposes of marketing our business. This includes, but is not limited to, sending you tailored newsletters, promotions and updates that you have opted to receive via post, email or mobile device. Any direct marketing material sent by us to you will include the ability for you to opt-out of receiving any future marketing material if you choose to do so.
We may also use a range of services offered by third parties such as Facebook and Google to generate reports on website visitation data and other marketing trends which will help us deliver you tailored internet-based advertisements that are better suited to your interests
DATEPALM may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service. These third parties are prohibited from using your personally identifiable information for any other purpose. DATEPALM does not share any information with third parties for any unknown or unrelated uses.
DATEPALM reserves the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on the DATEPALM website.
Links on the DATEPALM site to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name of datepalm.au.